Customer Support

Our online chat is available from Monday to Friday (EST) from 7am to 4pm.

Need help with a technical or order-related question?  Try our FAQ.

You can also send support questions directly to us via the form below, or to

For any additional inquiries, please complete the form below and a representative will respond as soon as possible.

Looking to remove your Instagram account or cancel your subscription?

You can manage your subscription including cancelling an existing subscription by using the Action menu in the SUBSCRIPTION tab on your IG PODs dashboard.

To remove your Instagram account, click on the menu on the Instagram Account card in your IG PODs dashboard and then select Delete.